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Send us an email, browse the FAQ, or file a bug report — all from this page.
FAQ
Which platforms does CueSurge run on?＋
Windows 10 / 11 (64-bit) today. A native macOS build is on the roadmap.
Why does Windows SmartScreen warn me on first run?＋
The installer is not yet code-signed during early access. Click "More info → Run anyway" once per machine. Distribution-grade signing is on the roadmap.
Do AI features need an internet connection?＋
Voice recognition runs fully on-device (Whisper) after the model downloads once. The AI show assistant uses Claude and needs an Anthropic API key + internet.
Can I save and share show files?＋
Yes. Shows are saved as .slate JSON files — small, portable, version-controllable.
Does CueSurge support multiple outputs?＋
Yes — Program 1, Program 2, and Confidence as independent buses, plus SuperSource and multi-monitor routing.
How do I report a bug?＋
Use the "Report a bug" button below. Please include your CueSurge version (Admin → SYSTEM) and a short description of what you were doing.